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These terms set out the rules that apply when you open and use a taya7 account, including how wallet transactions are handled, what your access rights are, and where this agreement applies under local law. Read through each section before you start your first session so there are no surprises later.
By creating a taya7 account and proceeding through the login flow, you confirm that you have read, understood and agreed to these terms in full. These terms form the complete agreement between you and taya7 for the use of this platform. They apply each time you access the site or app, place a wager, deposit via Maya, make a withdrawal to GrabPay, or use any account wallet function including PESONet transfers. Availability of the platform depends on local law and is permitted only in eligible regions. We do not represent that access is lawful in every jurisdiction. It is your responsibility to confirm that your use of taya7 is permitted under the laws that apply to you. We may update these terms when operational, regulatory or service conditions change. When a material update happens, we will note the revision date at the top of this page. Continued use of your account after a posted update constitutes acceptance of the revised terms. If any part of the updated terms is unacceptable to you, the appropriate step is to stop using your account and contact support to request closure. The current version of this agreement is always accessible from the footer of every taya7 page.
The scope of this agreement is specific — it covers your taya7 account and what happens inside it, not every service you might connect to it. Four areas are defined below to make the boundary clear.
These terms govern login, session activity, wallet balances and any action taken under your account credentials. Every deposit, wager and withdrawal processed through your account falls within this agreement, regardless of the device or browser you use to access taya7.
Deposits and withdrawals made via Maya, GrabPay, PESONet or Bank Transfer are subject to these terms and to the transaction limits shown in your account at the time of the request. We do not set the processing rules of those payment networks — their own terms apply on their side of the transfer.
Game content from studios including Bigtime Gaming, PG Soft, Joker and PlayStar is made available through the taya7 lobby and is subject to this agreement for the purposes of wagering. Game mechanics, prize structures and return information are disclosed within each title where the studio exposes that data.
Services outside the taya7 platform — including the payment networks you use to fund your account, external identity verification providers, and any linked sites — are not governed by these terms. We are not responsible for how those third parties operate, and their own policies apply to their portions of any interaction.
These terms are not one-sided. You have specific, actionable options for managing how your information is held and how disputes are handled. Your transaction history — including every deposit and withdrawal processed through Maya, GrabPay, PESONet or Bank Transfer — is available inside your account dashboard after login. If a record appears incorrect, you can raise a correction request through the support channel before the matter needs to go further. Account details such as your registered contact information can be updated directly from the account settings page, subject to the verification steps shown there at the time of the change. For any question about how these terms apply to your specific situation, reaching support through the help section is the right starting point — the team can explain what records we hold and how a process works without requiring you to interpret policy language on your own. Nothing in these terms removes your right to escalate a concern if a support interaction does not resolve it.
Your full transaction history is accessible from the account dashboard after login. Each entry shows the method, amount, date and status of the transaction as processed.
Contact details and information can be updated via the account settings page. Follow the verification steps shown there to confirm the change before it takes effect.
If any transaction, balance or account action does not match what you expected, raise it with support before escalating. Most discrepancies are resolved once the relevant record is reviewed against the transaction log.
For questions about how these terms apply to you specifically — including data held on your account or how a withdrawal was processed — the help section is where to start. Support can walk you through the relevant steps.
If something in these terms is unclear, or if you need help with an account action covered by this policy, use any of the contact paths below. For wallet-related questions involving Maya, GrabPay or PESONet, include your transaction reference number so the team can pull the relevant record quickly.
Open the chat icon from any page after login. Share your account ID and the specific term or transaction you are asking about, and the support team will respond directly in the chat window.
Send a detailed message to the support email address listed in your account settings. Include your registered contact details and the section of the terms you are querying. Email is suited to detailed policy questions that need a written response for your records.
The help section, accessible from the account menu, contains policy summaries, account guides and a searchable FAQ. It is the first place to check when you need a quick answer without waiting for a support response.
Our approach to data, cookies, account security and policy requests is designed to be clear — not buried in fine print. Here is how each area works on this platform.
We retain information, transaction records and session logs in line with the obligations that apply to the regions where access is permitted. You can request a summary of the data held on your account by contacting support through the help section.
Taya7 uses cookies to maintain your session state across pages and to remember login preferences on your device. You can manage cookie settings from the browser or app you use to access the platform. Disabling session cookies may affect login continuity.
Access to your account is protected by the credentials you set at registration. We do not share login credentials or wallet details with third parties. If you believe your account has been accessed without your permission, contact support immediately and follow the account-lock steps shown in the help section.
If you want to request a correction to your account data, update your contact details, or ask how a specific clause in these terms applies to you, use the support email or live chat. Written requests receive a written response, which you can keep for your own records.
The questions below come from things people actually ask when they read through this policy. If what you need is not covered here, live chat or the support email will get you a direct answer.
Yes. Whether you access taya7 through a mobile browser, the app or a desktop browser, these terms apply to your account and every action taken under it. Device type does not change the agreement — the account credentials link all sessions to the same terms.
We post a revised date at the top of this page when terms change. If you continue using your account after that update, you are accepting the new version. If any part of the update is not acceptable to you, contact support to discuss your options, including account closure.
Your deposits and withdrawals processed through Maya, GrabPay, PESONet or Bank Transfer fall within these terms for the account side of the transaction. The payment networks themselves apply their own policies to the portion of the transfer they process. Both sets of rules apply at the same time.
Contact support through live chat or email and ask for a data summary. Include your registered account details in the request so the team can locate your record quickly. Written responses are provided for data requests so you have a copy for your own reference.
Access to taya7 is available where local law permits. We do not claim that use is lawful in every location, and it is your responsibility to confirm that accessing the platform is allowed under the laws applicable to you in your region.
Start with the support team via live chat or email — provide your account ID and the specific action or clause in question. Most concerns are resolved at that stage. If the initial response does not address the issue, you can ask for the matter to be escalated within the support process.