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POLICY AT

taya7 Legal Terms: What Covers Your Account

These terms set out the rules that apply when you access taya7, including how your account is managed, what data we hold, and how disputes are handled — where access is permitted under local law and eligible regions. Availability depends on local law; check the access conditions shown on the account page before proceeding.

  • Account Policy
  • User Rights
  • Data Handling
  • Philippines-Eligible Regions
POLICY SCOPE DETAIL

Browse the Policy Terms That Apply to Your Account

The terms published on this page govern your use of taya7 where access is available under local law. They cover how we manage the account you hold with us, the records we keep on transactions you complete, the content made available through the platform, and how we respond when you raise a question or request a correction. We apply these terms consistently across all access points — whether you reach the lobby through a mobile browser or a desktop session. Payment activity processed through Maya, PESONet or Bank Transfer is subject to the same account terms as all other transactions; the current balance and transaction log are shown in your account wallet after login. We do not apply different policy standards based on which payment rail you use. Where a term in this policy conflicts with an applicable local regulation in your eligible region, the local regulation takes precedence. If you are unsure whether access is available in your region, the eligibility conditions are shown at the account registration step — not assumed. We revise these terms when our services or applicable local requirements change; the current version is always the one shown at this address.

  • Maya

    Transactions completed through Maya are recorded under your account wallet and subject to the same terms as all account activity.

  • PESONet

    PESONet transfers appear in your transaction log once the transfer is confirmed; the record is accessible from your account page.

  • Bank Transfer

    Bank Transfer deposits are held against your account under the same retention and review terms as all other transaction types.

WHAT THIS COVERS

See Where This Policy Applies and What It Does Not

Not every element you interact with on taya7 falls under the same policy scope. Understanding the boundary between what we govern directly and what falls outside our control helps you know where to direct questions and what recourse is available to you.

  • Account Access

    Your login credentials, session history and account status are governed by this policy. We hold the record of your account activity and you can request a copy through the support channel at any time access is available.

  • Transactions

    Deposits and withdrawals processed through the payment rails available in your region — including Maya, PESONet and Bank Transfer — are covered. The transaction log in your account wallet is the authoritative record.

  • Site Content

    Game content made available through studios such as Bigtime Gaming and PG Soft is subject to those studios' content terms in addition to ours. We make the content accessible; the studio governs its own mechanics and display rules.

  • Third-Party Services

    External services you link to from taya7 — including payment processors and identity verification providers — operate under their own policies. We do not control or represent those terms, and questions about them go to the relevant service directly.

YOUR ACCOUNT RIGHTS

Review the Actions You Can Take Under This Policy

This policy gives you practical options for managing how your information is held and how we interact with your account. You are not a passive subject of these terms — there are clear steps you can take. To review the records we hold on your account, log in and go to the transaction and account history section; what we hold is what you see there. If any detail in your account profile is incorrect — name, contact information, payment record — you can submit a correction request through the support form and we will act on it within the timeline shown in the form itself. Where a question about this policy cannot be resolved through the account page, the support team is reachable through the contact paths listed in the section below. We keep your account data for as long as your account is active and for the period required by applicable local rules after closure; the specific retention period for your region is shown in the account settings page after login.

  • Review Your Records

    Log in and open the account history section to see the full transaction log and account activity we hold. No separate request is needed to view your own data.

  • Correct Account Details

    Submit a correction through the support form if any profile detail is wrong. We process corrections as shown in the form instructions — no manual workaround is needed.

  • Raise a Policy Question

    If something in these terms is unclear, send the question to the support team through the contact paths listed on this page. We respond to policy questions through the same channel.

  • Request Account Closure

    You can request that your account be closed at any time. The process and any conditions tied to outstanding transactions are shown in the account settings section after login.

CONTACT POLICY TEAM

Reach Us with Policy or Account Questions

When a policy question cannot be resolved through the account page alone, these are the contact paths available to you. Use the channel that suits your question type — written requests for correction or data access go best through the form, while urgent account access issues suit live chat.

  • Support Form

    Submit written policy questions, correction requests or account data inquiries through the support form. The form is accessible from your account page after login and routes directly to the team that handles policy matters.

  • Live Chat

    Live chat is the direct route for account access issues that need a faster response. Open the chat from the account page; availability is shown there in real time so you know before you start whether the channel is active.

  • Email

    For formal requests — including written data access requests and account closure submissions — email is the appropriate channel. The address is listed in the contact section of your account settings after login.

HOW WE HANDLE DATA

Explore How We Protect and Retain Your Account Data

Account data we hold is used only for the purposes stated in this policy — managing your account, processing your transactions and responding to your support requests. We do not sell information or share it with third parties outside of what is required to process a transaction you initiated or comply with an applicable local legal requirement.

  • Cookies and Session Data

    We use cookies to keep your session active and to remember account preferences across visits. Cookie settings can be managed from the browser or device you use to access taya7; the current cookie state is shown in your account settings after login.

  • Account Security

    Access to your account is controlled by the credentials you set at registration. If you believe your credentials have been compromised, use the account recovery path shown on the login page to reset access and notify us through the support form.

  • Data Retention

    We retain account and transaction data for as long as your account is open and for the period required under applicable local rules after it closes. The specific retention schedule for your eligible region is visible in account settings.

  • Requesting Changes

    To request a change to how we hold or use your data — including correction, restriction or deletion where permitted by applicable local law — contact us through the support form. We confirm receipt and set out the next steps in our reply.

POLICY QUESTIONS ANSWERED

Common Questions About Your Rights and Our Policy

These are the questions we hear most often about how taya7 handles accounts, data and legal matters. If your question is not covered here, the support form is the next step.

Does this policy apply to me if I access taya7 from the Philippines?

These terms apply where access is available under local law and in eligible regions. Whether access is available to you in your specific region is shown at the account registration step. We do not make assumptions about eligibility — check the conditions shown there before proceeding.

How do I get a copy of the data taya7 holds on my account?

Log in and open the account history section — that is the live record of what we hold on your account activity and transactions. For a formal data access request covering information not shown there, submit the request through the support form and we will respond with the next steps.

Can I correct information in my account profile?

Yes. If a detail in your profile is wrong — contact information, account name or payment record — submit a correction request through the support form accessible from your account page. We act on confirmed corrections within the timeline stated in the form instructions.

What happens to my transaction records if I close my account?

Transaction records are retained after account closure for the period required by applicable local rules. The specific retention period for your eligible region is shown in the account settings section. You can request a copy of your records before closing by using the support form.

Are transactions through Maya and PESONet covered by the same terms as other payments?

Yes. Deposits and transfers processed through Maya, PESONet or Bank Transfer are subject to the same account terms as all other transactions. The record appears in your account wallet once the transaction is confirmed, and the same correction and support paths apply to any dispute.

How will I know if the legal terms have changed?

The current version of these terms is always the one shown at this address. When we make a material change, we update the version shown here. We do not send automatic notifications for every update, so checking this page after a login session is the reliable way to stay current.